Heath RUFC Privacy Policy

Heath RUFC Privacy Policy

Last updated: 30 September 2026

1.⁠ ⁠About this policy

Heath RUFC (“we”, “us” or “the Club”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you make a booking for a pre-match luncheon through our website.

Contact email: info@heath-rugby.co.uk

2.⁠ ⁠Personal information we collect

When you make a pre-match luncheon booking, we collect the following information:

•⁠  ⁠Your name.
•⁠  ⁠Your email address.
•⁠  ⁠Your telephone number.
•⁠  ⁠Relevant booking details, such as the event you are attending and the number of guests, where applicable.

We aim to collect only the information necessary to manage your booking and communicate with you about the event.

3.⁠ ⁠How we use your information

We use your personal information to:

•⁠  ⁠Receive and manage your pre-match luncheon booking.
•⁠  ⁠Send booking confirmations and relevant event information.
•⁠  ⁠Contact you if there are changes, cancellations or other important updates concerning your booking.
•⁠  ⁠Respond to questions or enquiries about your booking.
•⁠  ⁠Maintain appropriate records relating to the event.

We do not use booking information to send promotional or marketing emails about future events.

4.⁠ ⁠Our lawful basis for using your information

We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection law.

Our primary lawful basis is performance of a contract, where processing your information is necessary to manage and fulfil your booking.

Where processing is not necessary for a contract, we will identify and rely on another appropriate lawful basis where required, such as compliance with a legal obligation.

5.⁠ ⁠Who we share your information with

We do not sell your personal information.

Where necessary to operate our website and administer luncheon bookings, we may share relevant information with service providers, such as website hosting providers, website administrators or booking system providers acting on our behalf.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

We will take appropriate steps to ensure that personal information handled by service providers is protected and used only for authorised purposes.

6.⁠ ⁠How long we keep your information

We intend to retain luncheon booking information only for as long as necessary to administer the relevant event and deal with associated enquiries or follow-up matters.

After the event and any necessary follow-up have been completed, we will delete or securely dispose of the information unless we need to retain particular records for a longer period to comply with legal obligations or resolve disputes.

Where records must be retained for a longer period, we will limit their use to the relevant purpose.

7.⁠ ⁠Keeping your information secure

We take appropriate measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

Access to booking information should be restricted to authorised individuals who need it to administer the event.

If you believe your personal information has been mishandled, please contact us at info@heath-rugby.co.uk.

8.⁠ ⁠Your privacy rights

Subject to the conditions set out in applicable data protection law, you may have the right to:

•⁠  ⁠Request access to the personal information we hold about you.
•⁠  ⁠Ask us to correct inaccurate or incomplete information.
•⁠  ⁠Request deletion of your personal information.
•⁠  ⁠Request that we restrict how we use your information.
•⁠  ⁠Object to certain types of processing.
•⁠  ⁠Request a copy of certain information in a portable format, where applicable.

To exercise your rights, please email info@heath-rugby.co.uk.

We may need to verify your identity before responding to a request. We will respond in accordance with applicable legal requirements.

9.⁠ ⁠Marketing communications

Heath RUFC does not use the personal information collected through pre-match luncheon bookings to send promotional marketing emails.

We may send you necessary administrative communications relating to your booking, including confirmations, event details and important changes.

These booking-related communications are separate from promotional marketing.

10.⁠ ⁠Cookies and website technologies

Our website may use cookies or similar technologies to operate correctly and support website functionality.

Where required, we will obtain your consent before using non-essential cookies or similar technologies.

11.⁠ ⁠Transfers of personal information

If our website or booking service providers transfer personal information outside the United Kingdom, we will ensure that the transfer complies with applicable data protection law and that any required safeguards are in place.

12.⁠ ⁠Your right to complain

If you are unhappy with how we have handled your personal information, please contact us at info@heath-rugby.co.uk so we can try to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Website: https://ico.org.uk/make-a-complaint/

13.⁠ ⁠Changes to this policy

We may update this Privacy Policy if our booking arrangements, website or data protection practices change.

The latest version will be published on our website with the date of the most recent update.

14.⁠ ⁠Contact us

For questions about this Privacy Policy or the way Heath RUFC handles your personal information, contact:

Heath RUFC
Email: info@heath-rugby.co.uk